Empathy

By definition, Empathy is the ability to understand and share the feelings of others. A servant leader has the capacity to understand where the people that he is leading are coming from. Servant leadership is not just having the capacity to do this but also being sensitive to this. A servant leader has the constant drive to continue to comprehend where people are coming from. Not only do they understand where they are coming from, but a servant leader will accept that person for who they are. When the person you are leading knows that they are accepted for who they are they feel empowered and gives them the ability to thrive.